The controller responsible for data processing:
Velomotiv – Ralf Koslowski
Ebenkamp 18, 21698 Harsefeld, Germany
Phone: +49 157 58257439
Email: service@velomotiv.de
Protecting your personal data is very important to us. We process your data exclusively in accordance with the applicable legal regulations (GDPR, BDSG). This privacy policy explains the type, scope and purpose of the processing of personal data on our website and within our services.
When you visit our website, technical data transmitted by your browser is automatically processed: IP address, browser type, operating system, accessed pages, date and time of access. This data is technically necessary to provide the website and ensure security. Legal basis: Art. 6(1)(f) GDPR (legitimate interest).
When you contact us via contact form, email or phone, we process your data solely to handle your request. Legal basis: Art. 6(1)(b) GDPR (pre-contractual measures) or Art. 6(1)(f) GDPR (legitimate interest).
When you click the WhatsApp button on our website, data is transmitted to WhatsApp / Meta Platforms Inc., 1601 Willow Road, Menlo Park, CA 94025, USA. This may include your IP address, browser information and the messages you send.
Data is processed solely for the purpose of responding to your inquiry via WhatsApp. Legal basis: your voluntary consent (Art. 6(1)(a) GDPR), given by clicking the button.
We do not store any personal data transmitted via WhatsApp. WhatsApp processes data according to its own policies: https://www.whatsapp.com/legal/privacy-policy.
Our website integrates Google Maps. This may involve the transmission of data (e.g., IP address) to Google Ireland Limited. Legal basis: your consent (Art. 6(1)(a) GDPR).
In our store, you can pay by debit or credit card. The following personal data is processed during card payments:
Data is processed for payment handling, fraud prevention and compliance with legal obligations. Legal basis: Art. 6(1)(b) GDPR (contract performance) and Art. 6(1)(f) GDPR (legitimate interest).
Payments are processed via SumUp Limited, Block 8, Harcourt Centre, Charlotte Way, Dublin 2, Ireland. SumUp acts as an independent controller. Their privacy policy: https://www.sumup.com/en-gb/privacy/.
We do not store any card data. Processing takes place exclusively via the SumUp terminal.
Our website uses cookies for technical functionality and – if you consent – for analytics. You can adjust your preferences at any time via the cookie banner.
Contact for exercising your rights: service@velomotiv.de
Our website uses HTTPS to protect your data during transmission.
March 2026
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